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Clinical Practice

The Aesthetic Consultation: Building Trust Before Treatment

A great consultation protects your patient, your practice and your results. These are the essentials every practitioner should cover.

The consultation is the foundation of every safe and successful aesthetic treatment. It is where you understand your patient's goals, assess suitability, and build the trust that leads to long-term relationships.

1. Listen first

Ask open questions about what the patient would like to change and why. Understanding motivation helps you set realistic expectations and identify patients for whom treatment may not be appropriate.

2. Take a full medical history

Cover medical conditions, medications and supplements, allergies, previous aesthetic treatments and any history of complications. Some findings may mean treatment should be postponed or declined.

3. Assess objectively

Examine the face at rest and in animation, in good lighting and from multiple angles. Standardised photographs, taken with consent, are invaluable for planning and review.

4. Discuss options honestly

  • Explain what each option can and cannot achieve.
  • Describe common side effects and rare but serious risks.
  • Include the option of no treatment.

5. Obtain informed consent

Consent is a process, not a signature. Give patients written information and time to consider it, and confirm their understanding before treatment.

6. Document everything

Clear records protect both you and your patient — and are an essential part of professional practice.

The best aesthetic outcomes begin with a conversation, not a syringe.
This article is for educational purposes for qualified professionals and does not replace clinical judgement or official guidance.
SA
SD Academy Faculty
Medical aesthetics faculty at SD Academy
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